Copyright and complaints

1. In short

• Tell us through the report form. You do not need an account.
• The artist gets the chance to respond.
• We decide, we give both sides our reasons, and both sides can object.
• We keep a record of every step.

2. What you can complain about

• Unauthorised re-upload. A song, a cover or lyrics that you published earlier, on Tunaki or elsewhere, appears under someone else's name.
• Copyright. A song uses your lyrics, your melody or another work that you hold the rights to.
• Impersonation. A song, an artist name or a profile imitates your voice, your name or your likeness, or pretends to be you.
• Misleading attribution. A song credits the wrong person, claims a collaboration that does not exist, or hides that it was taken from another song.
• Other. Another right of yours is affected, for example a trademark.

For content that is harmful or illegal in another way, see the Community guidelines.

3. What a complaint must contain

We can only act on a complaint that we can check. Please include:

• the exact link to the song, profile or playlist on Tunaki;
• which of the categories above applies;
• which work, voice or name of yours is involved, and where we can find it, for example a link, a title or a release date;
• evidence for your complaint, such as the original lyrics, an earlier release, or proof that you act for the rights holder;
• your full name and email address, and the name of the rights holder if you act for someone else;
• a statement that you believe in good faith that the use is not permitted by the rights holder or by law;
• a statement that your information is accurate and, for a copyright complaint, that you are the rights holder or are authorised to act for them;
• your signature. Typing your full name counts.

The report form asks for these points. You can also send them to copyright@tunaki.com.

Someone who knowingly files a false complaint can be held liable for the damage that causes.

4. What we do with a complaint

1. We confirm that we received it.
2. A person on our team checks whether it is complete and what it is about.
3. We send the complaint to the artist and invite a response, as described in section 5. If a complaint is clear and urgent, we can hide the song first.
4. We decide: remove or restrict the song, leave it up, or ask one of you for more information. We act without delay once a complaint is complete and well founded.
5. We tell both sides what we decided and why, and how to object.

When we remove a song, we also check the songs that were started from it. Every step is recorded: the complaint, the evidence, the response, the decision and any objection.

5. If the complaint is about your song

You receive the complaint and the reasons given for it. You then have 14 days to respond. You can explain why you think the complaint is mistaken, for example because you wrote the lyrics yourself, because you have permission, or because the wrong song was identified. Add the evidence you have.

A response needs:

• your name and contact details;
• the link to the song;
• why you believe the complaint, or the removal, is a mistake;
• a statement that your information is accurate.

If you want your response to count as a counter-notice under the United States Digital Millennium Copyright Act, it also needs your signature, a statement under penalty of perjury that you believe in good faith that the song was removed by mistake or misidentification, and your consent to the jurisdiction of the federal court for your address, or for any district where we can be found if you live outside the United States. You also state that you will accept service of process from the person who complained. We forward a valid counter-notice to that person. We can then restore the song after 10 to 14 business days, unless the person tells us that they have gone to court.

If you do not respond, we decide on the basis of what we have.

6. Objecting to our decision

The person who complained and the artist can both object to our decision within six months, by replying to our message or by writing to copyright@tunaki.com. A person reviews the objection, where possible someone who did not take the first decision, and both sides get the outcome with reasons. You keep the right to go to court.

7. Proof of Creation and earlier dates

Every finished song on Tunaki has a Proof of Creation: a signed record of when an audio file was generated, and through which account.

This certificate documents a recorded AI music generation event. It does not establish copyright ownership or guarantee exclusive intellectual property rights.

An earlier time of generation is evidence that a recorded event took place. It is not conclusive proof of exclusive rights. Two people can ask for similar songs independently, and a certificate says nothing about lyrics or music that existed before, outside Tunaki. So we do not remove a song automatically because another song has an earlier certificate. We weigh the certificate together with the rest of the evidence.

8. Repeat infringers

Each complaint that we uphold counts as a warning on the account concerned. After three warnings we suspend the account, and we close the accounts of people who keep infringing. If an objection succeeds, the warning is removed.

We can stop handling complaints, for a period, from people who repeatedly send complaints that are clearly unfounded.

9. Designated agent in the United States

Notices under the United States Digital Millennium Copyright Act can be sent to our designated agent:

Copyright Agent, 52commerce, Kronenburgsingel 525, unit 3.05, 6831 GM Arnhem, the Netherlands (copyright@tunaki.com)
Email: copyright@tunaki.com

10. Contact

52commerce
Kronenburgsingel 525, unit 3.05, 6831 GM Arnhem, the Netherlands
Email: copyright@tunaki.com

You can write to us in English or Dutch.